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COVID-19 (SARS-COV-2) testing: info sheet_FAQ

Rapid COVID-19 Testing is Now Available at All Locations with Online Check-in, 7 Days a Week

Helping Communities get Back to Work and School

Last updated: January 18, 2021*



Update- January 18th 2021:
All COVID-19 testing may require in-clinic evaluation by Hometown Providers. You do not need an order from your Primay Care Physician for testing at Hometown as Hometown providers will evaluate and counsel you about the tests and results. If you have symptoms you should call your local Hometown Urgent Care location and follow our clinical team’s guidance.

COVID-19 Molecular Test is available at all of our locations with results returned within 2-4 business days.

COVID-19 Antibody Test is available at all of our locations with results returned within 2-4 business days.

COVID-19 Rapid Antigen Test is currently available at all of our locations, with results ready in 15 minutes. A confirmatory PCR test may be required, with results in 2-4 business days.

While all insurances are covering COVID-19 tests, deductible or co-insurance may apply.  Please check with your insurance company about your coverage for COVID-19 tests.
In addition, any uninsured patients may be eligible to have the cost of their test covered by Medicaid under the CARES act.

You are welcome to simply walk in to any Hometown location for COVID-19 testing. No appointment and no prescription required. If preferred, you may schedule your visit at your nearest location.

Please note, masks and social distancing are required for all visits. We apologize if you experience longer than normal wait times. We will do our best to see you as quickly as possible and appreciate your patience and understanding.

Review the following FAQ for COVID-19 testing for more information.


Hometown Urgent Care currently offers three forms of COVID-19 testing at all locations – the Rapid (Antigen) Test, PCR (Molecular) COVID-19 test and Antibody COVID-19 testing.

COVID-19 PCR Molecular Testing (Nasal Swab): This test will detect if you are ACTIVELY infected/sick with the COVID-19 virus, with the results returning in 2-4 business days.

COVID-19 rapid antigen testing (nasopharyngeal swab) : This test detects if you are ACTIVELY infected/sick with COVID-19 virus, with results returning within 15 minutes. A confirmatory PCR test may be required, with results returned to the patient in 2-4 business days.

Antibody IgM/IgG testing (Blood Test): This test indirectly screens for COVID-19 by looking for antibodies produced as the body’s response to a COVID-19 infection. A positive or negative result from antibody testing alone is not enough to confirm presence or absence of infection, ongoing infection and/or long-term immunity. Results are returned to the patient within 2-4 business days.

There is still much to be learned from the virus, and accordingly, patients should still practice social distancing, wearing masks, frequent hand washing, avoid touching their face, and following all other local health department guidelines to help reduce the spread of the virus. For more information regarding COVID-19, please visit the CDC.


PCR-Molecular (Nasal Swab):   If you are symptomatic i.e. actively experiencing COVID-19 symptoms such as:

  • Fever
  • Chills
  • Persistent cough
  • Shortness of breath
  • Body aches
  • Muscle pain
  • Loss of smell/taste
  • Sore Throat

Testing is available to anyone who has or recently had symptoms of COVID-19, or anyone who may have been exposed to someone confirmed positive for COVID-19, with no prescription required. A Hometown provider will see you to help determine which test is best for you.

The number of times you can be tested will be determined by a Hometown provider. After an evaluation, this decision will be based on your symptoms and their duration. Certain essential-services personnel may need to be tested more than once.


Antibody testing is available at all 36 Hometown locations.

PCRMolecular and Rapid tests are available at the following locations:




NE Ohio:




PCR-Molecular Test – While all insurances are covering these COVID-19 tests, deductible or co-insurance may apply. For patients without insurance this test costs $100 in addition to the cost of the base visit and any other necessary services.

Rapid Antigen Test: Cost for this test may be covered based on insurance, deductible or co-insurance may apply. Please note, at this time rapid testing is limited to those patients whose insurance carrier currently reimburses Hometown for the cost of the full test. For patients without insurance, this test costs $60 in addition to the cost of the base visit and any other necessary services.

Antibody Test: For Urgent Care patients, the Antibody test is billed to patients by LabCorp. Hometown charges Copay/self-pay rates for visit/administering the test.

In addition, any uninsured patients may be eligible to have the cost of their test covered by Medicaid under the CARES act.

Base visit and any other necessary service charges may apply. See individual location pages for current promotions. Please contact your insurance carrier for full details on your coverage.

For Employers, please reach out to Hometown’s Account Executives for pricing.

For additional questions about coverage and costs, please call your local Hometown center.


Regardless of all test results, we recommend all patients continue to exercise universal precautions such as, social distancing, frequent hand washing, wearing of a mask or face cover in public, and other CDC recommendations for the general public.

If you received POSITIVE test results for the:

PCR nasal swab test, or are waiting on confirmatory PCR nasal swab test, please follow instructions given to you by the provider, such as, stay at home and selfquarantine while you await your results, refrain from going in public places, and separate from family members.

Antibody blood test,please note, COVID-19 is a new infection, and it is unclear if a positive antibody definitively offers immunity.


PCR and Rapid Antigen Test (Nasal Swab):  You need to stay home unless you have a medical emergency. You are considered contagious until you have met ALL 3 of the following criteria:

  • At least 10 days from onset of symptoms
  • Fever free for at least 3 days without fever reducing medications (ex. Tylenol, Advil, Ibuprofen)
  • Your respiratory symptoms (cough, nasal congestion etc.) have decreased

 If at any point in time your symptoms worsen especially shortness of breath or chest pain, YOU MUST SEEK MEDICAL ATTENTION IMMEDIATELY. You should let the ER or EMS (ambulance, police etc.) know that you have tested positive for COVID-19 to allow them to take the appropriate precautions

 Antibody Testing: If you test positive for IgG ONLY and you have no symptoms, this usually means you have recovered from COVID-19. In this case, and you should not be contagious to others.

As stated above, you should continue to follow the recommendations of the CDC including social distancing (6 ft), adequate hand-washing and wearing a cloth mask in public.


Our Lab Partners (Diatherix and LabCorp) performing PCR testing are operating under FDA Emergency Use Authorizations.

A Negative test does not rule out COVID-19 (SARS-COV-2) infection, particularly in those who have been in contact with the Virus. Positive rapid antigen, PCR molecular and/or antibody test does not guarantee immunity against future infections from COVID-19 (SARS-COV-2) virus.

Results from Antibody testing should not be used as the sole basis to diagnose or exclude COVID-19 (SARS-COV-2) infection.

*This document is subject to change since the information and research on COVID-19 (SARS-COV-2) is constantly evolving. Hometown strives to keep their guidelines and procedures up to date based on evidenced based medicine, including but not limited to recommendations of the CDC and WHO.

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