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FAQ's

Q: Why should I visit Hometown Urgent Care?
A: Because Hometown is cheaper and faster than the ER! Our services cost up to 88% less than the ER, and our co-pays are just 1/3 of the ER price. Instead of waiting for hours in the ER, most patients are seen in 30 minutes or less, and treated in under an hour.

Q: How do I know when to visit Hometown Urgent Care instead of the ER?
A: Emergency rooms are essential for life-threatening situations. For minor illnesses and injuries, Hometown is a better choice. The following chart will help you know when it’s vital to seek emergency medical attention:

Hometown Urgent Care

Emergency Room

Minor cuts/abrasions

Large, open wounds and heavy bleeding

Sprains/strains

Paralysis

Allergic reactions

Poisoning or suspected poisoning

Minor burns

Severe burns

Cold/flu symptoms

Loss of consciousness

Sinus infections

Shortness of breath

Mild asthma attacks

Chest pain

Minor broken bones

Spinal injury

Pelvic infections

Abdominal pain

Fever

Seizure

Ear, eye & skin infections

Severe head injury

 

Q: Do I need to schedule an appointment?
A: No! We have convenient evening, weekend and holiday hours, no appointment necessary.

Q: How do I know if Hometown Urgent Care accepts my insurance?
A: Hometown Urgent Care accepts all insurance carriers. For a complete list, click here.

Q: What if I don’t have health insurance?
A: No problem! Hometown Urgent Care offers huge discounts to self-pay patients. Ask about our FREE Care Card program to receive even bigger savings.

Q: What should I bring to my visit at Hometown Urgent Care?
A: Your insurance card, photo ID and a Medical Release Form if you are under 18 and coming without a parent or legal guardian.

Q: Will Hometown Urgent Care treat my children?
A: Yes! Hometown Urgent Care treats minor illnesses and injuries for all ages. We have pediatricians on staff to care for your little ones. See our complete list of pediatric services.

Q: How long will my visit take?
A: Most patients are seen in 30 minutes or less, and treated in under an hour.